Materia Theme
  • What is Materia?
  • Getting Started
    • Download & Install
    • Theme License & Activation
    • Create Pages - Required
  • Theme Updates
  • Required Apps
  • Recommended Apps
  • Mega Menu
  • Store Settings - Required
  • Materia Theme Dashboard
  • Theme Settings
    • Logo
    • Favicon
    • Layout Settings
    • Typography
    • Color Schemes
    • Website Intro
  • Overall Zoom
  • Browser Tab Messages
  • Badges
  • Notification Bubble
  • Buttons Customization
  • Main Collection Filter
  • Product Card Settings
  • Product Variant Swatches
  • Search Behavior Settings
  • Wishlist
  • Cart Settings
  • Social Media
  • Preloader Settings
  • Currency Display Settings
  • Cookies
  • Speed Optimization
  • General Store Information
  • Terms and Conditions Settings
  • Theme Sections
    • Header
    • Announcement Bar Basic
    • Upper Navigation Bar
    • Announcement Bar Pro 1
    • Hero Pro 1
    • Hero Image 1
  • Hero Banner 2
  • Hero Product 2
  • Carousel Hero Slider
  • Slideshow Pro
  • Image
  • Video
  • Benefits Cards Pro 2
  • Benefits Pro
  • Image & VIdeo With Text
  • Image With Icons
  • Image With Benefits
  • Image With Text Pro
  • Page's global sections
    • Announcement Bars
    • Header
    • Footer
    • Mobile Navigation Bar
    • Back To Top Pro
  • Overlay Group
    • Cookie Consent Banner
    • Mobile Navigation Bar
    • Page Tag
    • Custom Color Swatches
    • Order Notification Pro 1
    • Image Banner Popup
    • Promotion Banner Pro
    • Back To Top Pro
  • Products & Collections
    • Product Page
      • Breadcrumbs
      • Product Snippets
        • Product – Trust Badges
        • Product - Upsell Addon
        • Product-Payment Badges #1
        • Product - Sold Social Proof
        • Product - Bundle Pro
        • Product – Text Timer
        • Product - Promo Banner
        • Product - Vertical Benefits
        • Product - Payment Badges #2
        • Ecomz – Discount Coupon
        • Product - Size Chart Image
        • Product - Circle Images
      • Product Information
      • Product Templates
    • Collection Page
      • Collection Template
  • Other Pages
    • 404 Page
    • Blogs
    • Customer Login
    • Cart & Checkout
  • FAQs
    • Missing images when install Materia
    • Why are some pages missing?
    • Theme translation
    • Change currency
    • Why Does the Desktop Preview Look Compressed in the Theme Editor?
    • How to change fonts?
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  • Manage Store Contact Information
  • Best Practices

General Store Information

PreviousSpeed OptimizationNextTerms and Conditions Settings

Last updated 1 month ago

The General Store Information settings allow you to manage and display key contact and location details across your storefront. These settings help build customer trust and improve transparency, especially for support and policy-related sections.


Manage Store Contact Information

These details appear in various places throughout your store, such as the footer, contact page, and shipping/inquiry sections.

Find Store Page

This refers to the page on your site where customers can find your contact details, directions, or store locator (if available). Typically this would be a Contact, Our Store, or Find Us page. Make sure it’s created and linked properly within your navigation.


Store Phone Number

Example: +1 (305) 555-1234

Enter your primary customer service or store phone number. This number may be shown in:

  • Footer contact block

  • Contact page

  • Email signatures

  • Policy pages (e.g., Returns or Shipping)


Store Email Address

Example: info@yourstorename.com

Add the main email where customers can reach out with questions, support requests, or business inquiries. This is typically linked automatically using a mailto: format.


Store Physical Address

Example: Biscayne Blvd, Miami, FL 33131

Enter your business’s physical location. It may be displayed in:

  • Footer

  • Contact sections

  • Terms and policies

  • Order confirmation and receipts (depending on your setup)

This information also improves credibility and is often required for transparency, especially in regulated markets.


Best Practices

  • Make sure your email is active and monitored

  • Use a phone number that customers can call or text during business hours

  • Keep your address up to date, especially if you change offices or warehouses

If you're a fully digital brand with no public-facing location, you can use a support message like "Online-Only Store – No Physical Location" in place of an address.