General Store Information
Last updated
Last updated
The General Store Information settings allow you to manage and display key contact and location details across your storefront. These settings help build customer trust and improve transparency, especially for support and policy-related sections.
These details appear in various places throughout your store, such as the footer, contact page, and shipping/inquiry sections.
This refers to the page on your site where customers can find your contact details, directions, or store locator (if available). Typically this would be a Contact, Our Store, or Find Us page. Make sure it’s created and linked properly within your navigation.
Example: +1 (305) 555-1234
Enter your primary customer service or store phone number. This number may be shown in:
Footer contact block
Contact page
Email signatures
Policy pages (e.g., Returns or Shipping)
Example: info@yourstorename.com
Add the main email where customers can reach out with questions, support requests, or business inquiries. This is typically linked automatically using a mailto:
format.
Example: Biscayne Blvd, Miami, FL 33131
Enter your business’s physical location. It may be displayed in:
Footer
Contact sections
Terms and policies
Order confirmation and receipts (depending on your setup)
This information also improves credibility and is often required for transparency, especially in regulated markets.
Make sure your email is active and monitored
Use a phone number that customers can call or text during business hours
Keep your address up to date, especially if you change offices or warehouses
If you're a fully digital brand with no public-facing location, you can use a support message like "Online-Only Store – No Physical Location" in place of an address.